The 24/7 AI receptionist that answers in under 60 seconds.
The AI Front Desk is the AHS flagship product — a productized voice + chat AI receptionist that answers every inbound call and chat in your business, 24/7, in under 60 seconds. It qualifies leads, books appointments, dispatches emergencies, and logs everything to your CRM, all without adding a human receptionist to your payroll.
Why your business is leaking leads
Industry research is consistent and brutal. Across home services, law firms, assisted living, and most service businesses:
- 30-70% of after-hours calls go unanswered at typical small-to-mid-sized shops
- 78% of leads go to whoever responds first (Harvard Business Review)
- 4-6 minutes is the average response time of human answering services — too slow for emergency intent
- $80-$300+ cost-per-click on Google Ads in legal and high-intent verticals — every missed call wastes paid acquisition spend
If you’ve never calculated your missed-call number, here’s the math: 2 missed calls per day × your average ticket × 30 days. For most service businesses that comes to $100,000-$300,000+ per month in revenue you never see.
What the AI Front Desk does
- Answers in under 10 seconds, 24/7 — voice AI trained on your industry’s intake patterns. Sounds professional, never sends to voicemail, never hangs up on a customer.
- Qualifies the lead — captures service type, urgency, location, contact details, payment readiness. Filters out spam, wrong numbers, and out-of-area calls before they reach your team.
- Triages emergencies — high-urgency calls (sewer flood, no heat, gas leak, in-custody legal client) route to your on-call escalation immediately. Lower-urgency calls book at your earliest available slot.
- Books appointments — directly to your calendar (Google Calendar, Outlook, Calendly, Acuity) with full intake data attached. Sends SMS confirmation within 60 seconds.
- Logs to your CRM — Zoho CRM, HubSpot, Salesforce, or whatever you run. Full call transcript, lead score, qualification answers, and recording link saved to the contact record.
- Handles chat too — same intelligence, same workflow, deployed as a website chat widget for visitors who’d rather type than call.
- Outbound when appropriate — TCPA-compliant outbound voice and SMS for stale-lead recovery, appointment reminders, and missed-call callback.
Industries we serve
The AI Front Desk is deployed differently for each vertical. We’ve productized six:
- Law Firms — PI, immigration, family, criminal. Conflict screening, statute checks, jurisdictional qualification.
- Assisted Living & Nursing Homes — HIPAA-aware intake, level-of-care qualification, family decision-maker workflow.
- Plumbers — emergency triage, dispatch logic, service-area check, recurring-service signup.
- HVAC Contractors — seasonal-aware intake, equipment qualification, EPA-compliant tech routing.
- Basement Waterproofing & Encapsulation — emergency flooding intake, insurance coordination, free-estimate booking.
- Ecommerce Brands — customer service automation, abandoned cart recovery, returns/RMA workflow.
How it integrates with your stack
- Voice infrastructure: Vapi (primary), with fallback options for redundancy
- CRM: Zoho One (native), HubSpot, Salesforce, Pipedrive, custom REST APIs
- Calendar: Google Calendar, Outlook 365, Calendly, Acuity, custom booking systems
- SMS: Twilio, Bandwidth (A2P 10DLC registered per client)
- Phone routing: Sits in front of your existing phone system. We forward your business line to the AI; AI forwards qualified calls to your team. Your published phone number stays the same.
- Reporting: Zoho Analytics dashboards, monthly reports via email, real-time call alerts via Slack or SMS
The 90-minute deployment promise
From signed engagement letter to first live call answered, we deploy in approximately 90 minutes. That’s possible because the AI Front Desk is productized — we have pre-configured templates for each vertical and a Zoho One MASTER snapshot that clones into your environment. Customization (your specific qualification questions, your dispatch rules, your brand voice) happens in days 2-7. Most clients are at full automation within two weeks.
Pricing
Pricing varies by vertical. See your industry’s page for tier-specific pricing:
- Law firms: $1,800 / $2,700 / $3,900 per month
- Assisted living: $2,000 / $3,000 / $4,500 per month + $3,500 setup
- Home services (plumber / HVAC / basement): $2,497 / $3,997 / $6,497 per month
- Ecommerce: Consultation-based, typically $3,500-$12,000/month
Compliance
Every deployment ships with documented compliance posture appropriate to the vertical:
- TCPA — A2P 10DLC registration on every SMS deployment, documented opt-in for outbound voice
- HIPAA — for assisted living and healthcare-adjacent clients: BAA executed, no PHI in prompts, encrypted call recordings
- ABA Model Rules — for law firms: no UPL, no fee sharing, mandatory legal disclaimers, conflict screening
- FTC Endorsement Guides — for ecommerce: review request flows compliant with disclosure requirements
- No guaranteed outcomes — outcome figures are observed ranges, not promises
Disclaimer
Outcome figures cited are observed ranges based on AHS client data, not guaranteed results. Revenue capture and conversion improvement depend on existing baseline, ticket size mix, technician availability, market conditions, and the quality of your existing intake process before deployment.
Book a discovery call
Book a 30-minute discovery call or call 201-719-5225.
